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Global Diversity and Organizational Culture's Impact on Adaptation, Performance, and Innovation
Abstract
Diversity and change are key concepts facing our world. As we enter into the 21st century, organizational leaders recognize the importance of diverse perspectives and adaptation to changes as competitive advantages. Doris E. Cross is an educator and researcher on diversity issues influence on organizational cultures. This chapter identifies factors, such as changing demographics, tumultuous economies, and workforce dynamics, effects on individual perceptions of organizational cultures and performances. Cross considers embracing diversity as a competitive advantage that adds significance to companies' market values globally. To effectively manage market changes, organizational leaders are encouraged to examine the inclusion of diverse perspectives to capture both employees and consumers' loyalty. She contends diverse perceptions in organizational cultures encourage new ideas and innovative approaches to meeting the needs of diverse customers. Changes within organizations are most effective when its adaptation, change, and performance are intricately linked with its advancement.
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