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E-Government in Syria: Obstacles and Interoperability Framework
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Author(s): Elias Farzali (Arab Academy for Banking and Financial Sciences, Syria), Ghassan Kanaan (Petra University, Jordan), Raed Kareem Kanaan (Arab Academy for Banking and Financial Sciences, Jordan)and Kamal Atieh (Arab Academy for Banking and Financial Sciences, Syria)
Copyright: 2012
Pages: 25
Source title:
Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks
Source Author(s)/Editor(s): Kelvin Joseph Bwalya (University of Botswana, Botswana)and Saul F.C. Zulu (University of Botswana, Botswana)
DOI: 10.4018/978-1-4666-0324-0.ch011
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Abstract
The information technology revolution has forced many governments to create new mechanisms for delivering services in order to reduce costs, increase the ease of administration, and overcome some of the economic and social problems. E-Government uses the methods of new technology to simplify administrative procedures and assist decision-makers in their operations. Using the survey method and interviews, this chapter investigates e-Government activities in Syria in order to explore the main barriers of e-Government. It focuses on how to utilize the necessary frameworks in policy, economics, administrative procedures, society, and technology, with the aim of showing the benefits of Enterprise Integration in e-Government. The chapter extensively reviews the literature on barriers to e-Government and Enterprise Integration technologies. Based on the investigation of barriers to current e-Government activities in Syria, the chapter proposes an e-Government Interoperability Framework that is designed to address effective implementation of e-Government in developing countries.
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