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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Guidelines to Innovate Organizations by Knowledge Management via Communities of Practice

Guidelines to Innovate Organizations by Knowledge Management via Communities of Practice
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Author(s): Roberta Salgado Gonçalves da Silva (University of São Paulo, Brazil) and Edson Walmir Cazarini (University of São Paulo, Brazil)
Copyright: 2016
Pages: 16
Source title: Cultural, Behavioral, and Social Considerations in Electronic Collaboration
Source Author(s)/Editor(s): Ayse Kok (Bogazici University, Turkey) and Hyunkyung Lee (Yonsei University, South Korea)
DOI: 10.4018/978-1-4666-9556-6.ch015

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Abstract

This study proposes to achieve an innovative environment via Communities of Practice (CoP) in companies that doesn´t know Knowledge Management (KM). The contribution of the paper is to elucidate the relevance of KM presenting a research and the literature of KM, CoP, Organizational Culture and Information and Communication Technology. A survey was performed at ten companies in the interior of São Paulo state, Brazil. Any company that doesn´t know KM and needs to be innovative may use the original twenty-two guidelines.

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