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Guidelines to Innovate Organizations by Knowledge Management via Communities of Practice
Abstract
This study proposes to achieve an innovative environment via Communities of Practice (CoP) in companies that doesn´t know Knowledge Management (KM). The contribution of the paper is to elucidate the relevance of KM presenting a research and the literature of KM, CoP, Organizational Culture and Information and Communication Technology. A survey was performed at ten companies in the interior of São Paulo state, Brazil. Any company that doesn´t know KM and needs to be innovative may use the original twenty-two guidelines.
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