Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

E-Health and Digital Inclusion

E-Health and Digital Inclusion
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Author(s): Lorna Gibson (University of Dundee, UK), David Sloan (SchoUniversity of Dundee, UK) and Wendy Moncur (University of Aberdeen, UK)
Copyright: 2013
Pages: 14
Source title: User-Driven Healthcare: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-2770-3.ch011


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In this chapter, we describe in detail the opportunities e-health can offer in the context of digital inclusion by reducing social exclusion and enhancing quality of life through thoughtful technology intervention. We highlight the problems that may emerge or persist if the design of e-health systems does not fully take into account the challenges of user access and adoption. We show how principles of user-centred and inclusive design can be used as a basis on which successful e-health systems can be developed and implemented and offer suggestions for how these principles can best influence design of future systems.

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