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Hyper-Sensitivity in Global Virtual Teams

Hyper-Sensitivity in Global Virtual Teams
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Author(s): Andre L. Araujo (Texas A&M University, USA)
Copyright: 2019
Pages: 11
Source title: Advanced Methodologies and Technologies in Business Operations and Management
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7362-3.ch024

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Abstract

This chapter broadens the understanding of global virtual teams by integrating two theoretical approaches—the hyper-personal perspective and the social constructionist theory—to examine how members of global virtual teams develop relational interactions and outcomes. Specifically, the integrated research model presented here suggests that global virtual team members are hyper-sensitive to their computer-mediated interpersonal interactions in that individuals' socially constructed perceptions of the context influence their relational development and judgments much more intensively than those of collocated members. The chapter offers managerial suggestions and research directions.

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