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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Information Technology and Communication Management in Supply Chain Management

Information Technology and Communication Management in Supply Chain Management
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Author(s): Cláudio Roberto Magalhães Pessoa (FUMEC University, Brazil) and Marco E. Marques (FUMEC University, Brazil)
Copyright: 2017
Pages: 11
Source title: Handbook of Research on Information Management for Effective Logistics and Supply Chains
Source Author(s)/Editor(s): George Leal Jamil (InescTec, Portugal), António Lucas Soares (University of Porto, Portugal) and Cláudio Roberto Magalhães Pessoa (FUMEC University, Brazil)
DOI: 10.4018/978-1-5225-0973-8.ch002

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Abstract

Information Management policies must be provided, according to various SCM studies. Companies that need to operate in an integrated form, have in common the necessity that these policies must be communicated, in an efficient way, to everyone involved in strategic decisions to allow effective decision-making. In addition to that, it is of utmost importance to try to understand the customer's values, thought data prospected on the market. Then, Information Management must be done in order to efficiently apply them in the day-by-day of the organizations. This chapter explores information management in SCMs.

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