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Integrating Electronic Government and Public Administration Reform Strategies: Method and Experience

Integrating Electronic Government and Public Administration Reform Strategies: Method and Experience
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Author(s): Adegboyega Ojo (United Nations University - International Institute for Software Technology, Macao SAR, China) and Tomasz Janowski (United Nations University - International Institute for Software Technology, Macao SAR, China)
Copyright: 2011
Pages: 22
Source title: Global Strategy and Practice of E-Governance: Examples from Around the World
Source Author(s)/Editor(s): Danilo Piaggesi (Fondazione Rosselli Americas (FRA) & International Knowledge Economy Program (IKEP), USA), Kristian Sund (Middlesex University, UK) and Walter Castelnovo (University of Insubria, Italy)
DOI: 10.4018/978-1-60960-489-9.ch007

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Abstract

Better integration of Electronic Government (EGOV) and Public Administration Reform (PAR) strategies has been identified by global EGOV benchmark reports as one of the contemporary issues to address in improving the outcomes of EGOV programs. This chapter presents a technique for aligning EGOV and PAR strategies based on the Strategic Alignment Model (SAM) of Henderson and Venkatraman. By treating EGOV and PAR strategies as two different alignment domains, similar to organizational and technological domains respectively, we re-frame the original SAM to address our specific alignment needs. Our model provides a procedure and metrics for analyzing: (1) alignment between a pair of EGOV and PAR strategies and (2) the internal coherency of an EGOV strategy. We discuss our experience in applying this approach in Macao and conclude with how it may be used in aligning EGOV with other strategies such as those related to governance and development.

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