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Integrating Telehealth into the Organization’s Work System
Abstract
With increased use of telehealth to provide healthcare services, bringing telehealth technology out of experimental settings into real life settings, it is imperative to gain a deeper understanding of mechanisms underlying the assimilation of teleheath systems. Yet, there is little understanding of how information systems are assimilated by organizations, more work is then warranted to understand how telehealth can be integrated into administrative and clinical practices and to identify factors that may impinge onto telehealth integration. Borrowing from institutional, structural and organizational learning theories, the authors develop a multilevel model for understanding assimilation of telehealth systems. Their study addresses limitations of past work and will be helpful for guiding research and managerial actions while integrating telehealth in the workplace.
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