Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations


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Copyright: 2015
Pages: 28
Source title: Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences
Source Author(s)/Editor(s): Bj√∂rn M√ľnstermann (University of Bamberg, Germany)
DOI: 10.4018/978-1-4666-7236-9.ch001


View Introduction on the publisher's website for pricing and purchasing information.


The goal of this chapter is to give an overview of the work at hand: it introduces Business Process Standardization (BPS), explains the motivation of the research topic, and formulates research questions to be answered. Then, it explains the methodology used, provides a definition of key terms, and gives an overview of the structure of the book. Finally, it summarizes the main findings of the book.

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