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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Journey to EDRMS Solution in Zimbabwe Public Sector

Journey to EDRMS Solution in Zimbabwe Public Sector
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Author(s): Blessed Magama (National Archives of Zimbabwe, Zimbabwe) and Victor Nduna (National Archives of Zimbabwe, Zimbabwe)
Copyright: 2020
Pages: 18
Source title: Cases on Electronic Record Management in the ESARBICA Region
Source Author(s)/Editor(s): Segomotso Masegonyana Keakopa (University of Botswana, Botswana) and Tshepho Lydia Mosweu (University of Botswana, Botswana)
DOI: 10.4018/978-1-7998-2527-2.ch007


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E-government initiatives by the government of Zimbabwe and the increased use of computer-based systems by the public sector have seen an increased generation of digital records in the day-to-day conduct of business. The National Archives of Zimbabwe is taking some measures to manage these proliferating digital records in a manner that guarantees their authenticity and continued availability. This chapter explores the journey to digital records management in the Zimbabwe public sector, with specific focus on steps followed to develop the Public Sector Digital Records Management Framework (PSDRMF), Statement of User Requirements (SOURS), and efforts to acquire an EDRMS solution. The chapter provides highlights on some achievements, experiences, and lessons learnt in the process.

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