KAFRA: A Context-Aware Framework of Knowledge Management in Global Diversity

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Author(s): Adekunle Okunoye (Xavier University, USA)and Nancy Bertaux (Xavier University, USA)
Copyright: 2008
Pages: 21
Source title: Knowledge Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Murray E. Jennex (San Diego State University, USA)
DOI: 10.4018/978-1-59904-933-5.ch068

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

Multiple case studies in India, The Gambia, and Nigeria are the background for an empirically grounded framework of knowledge management (KM). Cultural diversity and gaps in the provision of infrastructure make managing knowledge challenging but necessary in developing countries. These cultural and infrastructural issues are also related to governmental, educational, political, social, and economic factors. These environmental factors interact with organizational variables and information technology to enable or constrain knowledge management processes in the creation and protection of knowledge resources. The framework can help organizations to prepare their KM projects, to reveal problems during the project, and to assess its outcomes.

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KAFRA: A Context-Aware Framework of Knowledge Management in Global Diversity

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