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Knowledge Management Dynamics and Public Sector Organization Development

Knowledge Management Dynamics and Public Sector Organization Development
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Author(s): Neeta Baporikar (Namibia University of Science and Technology, Namibia & University of Pune, India)
Copyright: 2019
Pages: 17
Source title: Handbook of Research on Implementing Knowledge Management Strategy in the Public Sector
Source Author(s)/Editor(s): Yousif Abdullatif Albastaki (Ahlia University, Bahrain), Adel Ismail Al-Alawi (University of Bahrain, Bahrain)and Sara Abdulrahman Al-Bassam (Arabian Gulf University, Bahrain)
DOI: 10.4018/978-1-5225-9639-4.ch003

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Abstract

In general, organizations should identify the skills, expertise, creativity, and motivation of the people if they have to become more competitive and enhance their performance. This is all the more crucial for public sector organizations. Knowledge therein plays a critical and integral role in being productive and innovative. But, unfortunately, public sector organizations don't recognize and take advantage of the dynamics of knowledge management for developing. Implying expertise and skills of the people in the form of knowledge which they possess is ignored or at best used sporadically. Adopting a grounded theory approach and in-depth literature review, the aim of this chapter is to critically appraise public sector organization development through knowledge management dynamics. The focus is on this neglected area because in this competitive era, public sector organizations' success depends not only on the basis of efficiency and effectiveness but also on how they identify, gather, manage, integrate, share and disseminate relevant knowledge to their human capital to bring innovation.

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