The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Knowledge Management for E-Government Applications and Services
Abstract
The Web is revolutionizing the way citizens and businesses interact with government agencies and organizations. Nowadays, a wide spectrum of governmental services is available online in order to facilitate end-users and provide them with effective Web-based experiences. In this chapter, authors argue that the usage of knowledge management (KM) would greatly assist e-government applications and services. The basic aim is to point out the necessity of designing and implementing efficient KM e-government applications in order to improve public sector quality. In this framework, firstly it gives e-government and KM basic definitions. Then the chapter provides a review of literature and all these foundations upon which it is envisioned and then demonstrates the close relationship between the two issues. The chapter continues with the presentation of a characteristic KM conceptual model for e-government services. It examines the most interesting applications in the area, and finally demonstrates the barriers, the arising opportunities, and the key challenges regarding e-government and KM.
Related Content
|
Christine Kosmopoulos.
© 2022.
22 pages.
|
|
Melkamu Beyene, Solomon Mekonnen Tekle, Daniel Gelaw Alemneh.
© 2022.
21 pages.
|
|
Rajkumari Sofia Devi, Ch. Ibohal Singh.
© 2022.
21 pages.
|
|
Ida Fajar Priyanto.
© 2022.
16 pages.
|
|
Murtala Ismail Adakawa.
© 2022.
27 pages.
|
|
Shimelis Getu Assefa.
© 2022.
17 pages.
|
|
Angela Y. Ford, Daniel Gelaw Alemneh.
© 2022.
22 pages.
|
|
|