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Lean Model of Quality Management in Higher Education

Lean Model of Quality Management in Higher Education
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Author(s): Mukund Deshpande (Independent Researcher, India)
Copyright: 2020
Pages: 21
Source title: Quality Management Implementation in Higher Education: Practices, Models, and Case Studies
Source Author(s)/Editor(s): Michael Sony (Namibia University of Science and Technology, Namibia), Kochu Therisa Karingada (Dhempe College of Arts and Science, India)and Neeta Baporikar (Namibia University of Science and Technology, Namibia & University of Pune, India)
DOI: 10.4018/978-1-5225-9829-9.ch008

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Abstract

With the advent of management, technological, and quality-related developments in the 20th century, corporate firms in the manufacturing sector gradually shifted their focus toward lean philosophy to eliminate wasteful steps in business process, and create quality in their products and services. This move spurred demand for candidates with skills in implementing lean models. Universities and colleges had rarely introduced such skills in their programs due to diverse challenges and thus corporate firms faced deficiency of trained manpower. Researchers exposed that the colleges and universities needed to maintain good culture in making greater impact over the learners and corporate firms. Diverse challenges have been cited by researchers due to the concern of dimensional and complexity. However, lean model of quality management, known for its efficiency and ease of handling issues, is now emerging as a best practice even in higher education.

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