Learning Assistance Support in a Global Pandemic: Rethinking, Reimagining, and Restructuring for Student Success

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Author(s): Rebecca Cofer (Georgia College and State University, USA)
Copyright: 2021
Pages: 18
Source title: Strategies for Student Support During a Global Crisis
Source Author(s)/Editor(s): Jeffrey D. Herron (Campbellsville University, USA)and Taurean Douglas (Indiana University Bloomington, USA)
DOI: 10.4018/978-1-7998-7000-5.ch005

Keywords: Business Science Reference / Classroom Management / Education / Educational Administration and Leadership

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Abstract

The spring of 2020 brought with it an entirely new experience for learning assistance professionals, who now had revise services for the online college experience and prepare their student staff for implementation immediately. This chapter provides a “how to” guide for these professionals in considering their services with the COVID-19 pandemic in mind and preparing for future crises. The author provides tools, platforms, and techniques that their center utilized in successfully transitioning to an online environment. While it is important to reflect on and consider the technology and facility needs for one's center, this chapter also argues for the need to support the student staff in the learning assistance center, who are navigating the experience as an employee and a student. The author not only gives tips, but also reflects on their own experience during a global pandemic. The chapter concludes with a look at learning assistance work after COVID-19.

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Learning Assistance Support in a Global Pandemic: Rethinking, Reimagining, and Restructuring for Student Success

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