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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Managing and Adapting Library Information Services for Future Users: Applying Artificial Intelligence in Libraries

Managing and Adapting Library Information Services for Future Users: Applying Artificial Intelligence in Libraries
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Author(s): Monicah Jemeli Chemulwo (St. Paul's University, Kenya) and Emily Chepkirui Sirorei (St. Paul's University, Kenya)
Copyright: 2021
Pages: 16
Source title: Research Anthology on Collaboration, Digital Services, and Resource Management for the Sustainability of Libraries
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-8051-6.ch037

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Abstract

The advance of artificial intelligence (AI) as a field of computer science that can impact and improve all sciences and human interactions is changing the information sector. AI is reconfiguring many library tasks such as classification, indexing, cataloguing, information retrieval, reference, information literacy, and even learning. It is the greatest usable intelligence that has the capacity of assisting librarians in decision making and administration. AI can also be employed in various areas such as speech recognition, machine transformation, and librarian robots. The very disruptive nature of any novel technology can be perceived as a risk to many organizations, including libraries. However, the ultimate acceptance and integration of artificial intelligence into library services is indeed possible and beneficial.

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