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Managing Collaboration in E-Procurement
Abstract
While e-procurement provides efficiency and cost-savings, are governments that are utilizing these systems really getting what they want, particularly when procuring services? While e-procurement provides governments methods to communicate better with service providers and have access to more service providers, do the systems allow for collaboration? As there is a significant amount of research the issues related to procurement in the U.S., this chapter will use it as an example to demonstrate the need to collaborate and not just communicate. For years there has been discussion on the issues and reforms to the U.S. federal procurement process. One of the major issues is communications and collaboration. Goodrich provided in his Federal Times article “6 simple fixed for the federal procurement process.” Five of the six areas involve communications and collaboration: poorly conceived documentation; contracting offices and program offices working as a team rather than independent; lengthy procurement decisions; government understands what they bought; and talk with industry. This chapter provides the background of the procurement process, current trends and recent approaches. It explores how the Alpha contracting method could be applied to Contracts by Negotiations / Full and Open procurements. Finally, it provides a Collaborative Government Model which takes a holistic and strategic approach to collaboration. There is a need to approach this collaboration in a strategic manner as it includes facets such as hierarchy, networking, and inter-personal interactions that are not linear in nature.
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