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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

A Model for Reengineering IT Job Classes in State Government

A Model for Reengineering IT Job Classes in State Government
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Author(s): Craig P. Orgeron (Mississippi Department of Information Technology Services, USA)
Copyright: 2008
Pages: 12
Source title: Handbook of Research on Public Information Technology
Source Author(s)/Editor(s): G. David Garson (North Carolina State University, USA)and Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-857-4.ch066

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Abstract

For public-sector administrators burdened with the task of recruiting and retaining information technology (IT) professionals, these are difficult times. A shortage of IT personnel combined with intense demand for new technology skills has made recruiting and retaining staff harried pursuits; additionally, the demand for technical workers in corporate America keeps rising (Pawlowski, Datta, & Houston, 2005). This demand for workers with leading-edge IT skills is exacerbated by the looming retirement of seasoned government workers, estimated at a 30% reduction in public-sector workforce across state governments by 2006 (Council of State Government [CSG], 2002). Despite the mounting demands on IT to be leveraged in state governments as a cost-reducing and efficiency-increasing tool (Levinson, 2003), even with economic recovery (Information Technology Association of America [ITAA], 2004) many scholars and industry analysts fear a widening shortage in available IT professionals (Pawlowski et al.).

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