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Motivations and Barriers of Participation in Community Wireless Networks: The Case of Fon
Abstract
Wireless communities are an interesting alternative to 3G networks to provide mobile Internet access. However, the key success factor for their sustainability is whether they are able to attract and retain a critical mass of contributing members. It is thus important to understand what motivates and dissuades people to join and participate. This chapter analyzes motivations, concerns, usage, and satisfaction of members of Fon. Fon is the largest wireless community in the world. This study employs a mixed research method, combining qualitative exploratory interviews with a quantitative survey. Members are mainly motivated by a mix of utilitarian (getting free connectivity) and idealistic motivations (reciprocity and altruism), whereas intrinsic and social motivations are less relevant.
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