IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

New Trends in Service Science and Education for Service Innovation

New Trends in Service Science and Education for Service Innovation
View Sample PDF
Author(s): Michitaka Kosaka (Japan Advanced Institute of Science and Technology, Japan) and Kunio Shirahada (Japan Advanced Institute of Science and Technology, Japan)
Copyright: 2015
Pages: 21
Source title: STEM Education: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-7363-2.ch077

Purchase

View New Trends in Service Science and Education for Service Innovation on the publisher's website for pricing and purchasing information.

Abstract

Service science is a new trans-disciplinary science and technology in the 21st century. In this chapter, firstly, new definitions of service and new directions for service are described for innovations in various industries. Service science should cover not only traditional service industries but also important basic industries such as information or manufacturing industries. Then, the importance of a system's approach to creating service values is emphasized. In particular, system science and knowledge science are important from the viewpoint of maximizing service value. Finally, education for service innovation considering such trends is proposed and evaluated by implementing it as a management course for professionals in business.

Related Content

Iro Voulgari, Elias Stouraitis, Vanessa Camilleri, Kostas Karpouzis. © 2022. 21 pages.
Anastasia Korompili, Kostas Karpouzis. © 2022. 19 pages.
Ioanna Vekiri, Maria Meletiou-Mavrotheris, Asimina Brouzou, Ioannis Brouzos, Andri Christoforou, Elena Stylianou. © 2022. 20 pages.
Tharrenos Bratitsis, Iro Koliakou, Arcadio Sotto Díaz, Virginia Arvaniti, Teresa Sarmento, Nuria Olga León Tobajas, Ana Barroca. © 2022. 23 pages.
Evgenia Roussou. © 2022. 25 pages.
Spyros Kourias. © 2022. 23 pages.
Stefanos Xefteris, Ioannis Arvanitakis. © 2022. 21 pages.
Body Bottom