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An Ontological Business Process Modeling Approach for Public Administration: The Case of Human Resource Management
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Author(s): Ioannis Savvas (Agricultural University of Athens, Greece & Aristotle University of Thessaloniki, Greece), Nick Bassiliades (Aristotle University of Thessaloniki, Greece), Kalliopi Kravari (Aristotle University of Thessaloniki, Greece)and Georgios Meditskos (Aristotle University of Thessaloniki, Greece)
Copyright: 2012
Pages: 29
Source title:
Human Resources Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-1601-1.ch034
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Abstract
In this chapter, an electronic model of Public Administration’s operation using an ontology as a means to a formalized representation of knowledge is presented. According to the proposed model, every public administration procedure is viewed as a service offered to some external entity and is represented as a (Semantic) Web service, semantically annotating its functional parameters, profile, and workflow. The modeling of public administration services/procedures involved the commonly used IOPE (Inputs – Outputs – Preconditions – Effects) model of OWL-S for Semantic Web Service description. This chapter also presents a specific use case about the Human Resource Management department of the Region of Central Macedonia. In order to do so, certain extensions/adaptations of the general methodology were needed. In this chapter the authors fully present and justify these adaptations that were deployed in order to turn the general methodology into a really flexible and re-usable tool to model any public administration procedure. Furthermore, the authors describe the full knowledge engineering cycle for developing the ontology of this department’s business processes.
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