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Open Governance, Civic Engagement, and New Digital Media
Abstract
The objective of this chapter is to highlight and discuss the concepts of e-governance, open governance, and civic engagement enabled by technologies such as Web 2.0, social media, and user-generated content. The focus of discussion is placed on common founding premises and adoption factors that are reproduced at multiple levels, from that of the underlying technology up to end services and interaction patterns. A number of governance initiatives and services are used as working examples, with a view to providing readers with an improved understanding of technological principles and functional capabilities that can attract citizen participation and encourage civic engagement.
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