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Organizational Communication During the COVID-19 Pandemic: The Global Crisis Effects – Overview on Work Communication During the pandemic
Abstract
This chapter presents the effects of the COVID-19 pandemic on the organizational communication at a global level. Thus, major issues faced by employees and organizations are approached: cybercrime, communication, selection and evaluation of staff under the impact of digitization, and artificial intelligence. The effects of working from home on interpersonal relationships are also mentioned, and recovery solutions are presented. This chapter addresses concepts such as teleworking, telecommuting and remote working, gamification, and crowdsourcing. Isolation and social anxiety are effects of the COVID-19 pandemic. Virtual robots that perform staff recruitment and virtual platforms are evidenced. The chapter underlines that work context has to be adapted for teleworking regarding all the challenges encountered.
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