Patient and Family Engagement in THE Conversation: Pathways From Communication to Care Outcomes

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Author(s): Jennifer Freytag (Texas A&M University, USA)and Richard L. Street Jr. (Texas A&M University, USA)
Copyright: 2018
Pages: 16
Source title: Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-3926-1.ch009

Keywords: Health Information Systems / Medical Information Science Reference / Medicine & Healthcare

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Abstract

This chapter uses a patient-centered communication framework to examine observational studies of patient and family engagement in communication about end-of-life care. It analyzes how the literature has connected communication with health outcomes in end-of-life care. Within this analysis, it brings together three main ideas. First, family plays an important and overlooked role in communication about end-of-life care. Second, the literature describes communication that serves multiple functions, and it describes the special challenges presented by end-of-life care communication. Finally, it links these communicative functions with health outcomes and outlines directions for future research.

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Patient and Family Engagement in THE Conversation: Pathways From Communication to Care Outcomes

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