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Process Improvement Through Visual Management: An Insight Management Tool?
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Author(s): Julio Silva (Faculty of Economics, University of Algarve, Portugal), Silvia Fernandes (FE, Cinturs, University of Algarve, Portugal)and Paula Ventura Martins (FCT, Cinturs, University of Algarve, Portugal)
Copyright: 2021
Pages: 14
Source title:
Effective Strategies for Communicating Insights in Business
Source Author(s)/Editor(s): Ross Jackson (Wittenberg University, USA)and Amanda Reboulet (Jacoulet, USA)
DOI: 10.4018/978-1-7998-3964-4.ch004
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Abstract
Departments in enterprises can benefit from visual management (VM) methods. This involves observing a framework of planning activities on a desktop. The information should be clearly visible and easy to understand to all involved. The VM framework used in this case really proved to be a great option in terms of clarity, motivation, process review, real knowledge of results, and correction procedures. The implementation of VM methods will bring to companies a cultural change. There will be some points of resistance to be worked; however, through the income statement, these will be overcame. Then, if we use an insight management (IM) platform, it is possible to cross all those data in diverse ways to produce several scenarios, which can be considered as visual analytics. This is relevant for the case in study, especially in order to explore new strategies based on the indexes envisioned to replicate the positive results throughout the entire restaurant group.
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