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Process Innovation with Ambient Intelligence (AmI) Technologies in Manufacturing SMEs: Absorptive Capacity Limitations

Process Innovation with Ambient Intelligence (AmI) Technologies in Manufacturing SMEs: Absorptive Capacity Limitations
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Author(s): Kathryn J. Hayes (University of Western Sydney, Australia) and Ross Chapman (Deakin University Melbourne, Australia)
Copyright: 2011
Pages: 18
Source title: Handbook of Research on Mobility and Computing: Evolving Technologies and Ubiquitous Impacts
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal) and Fernando Moreira (Portucalense University, Portugal)
DOI: 10.4018/978-1-60960-042-6.ch005

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Abstract

This chapter considers the potential for absorptive capacity limitations to prevent SME manufacturers benefiting from the implementation of Ambient Intelligence (AmI) technologies. The chapter also examines the role of intermediary organisations in alleviating these absorptive capacity constraints. In order to understand the context of the research, a review of the role of SMEs in the Australian manufacturing industry, plus the impacts of government innovation policy and absorptive capacity constraints in SMEs in Australia is provided. Advances in the development of ICT industry standards, and the proliferation of software and support for the Windows/Intel platform have brought technology to SMEs without the need for bespoke development. The results from the joint European and Australian AmI-4-SME projects suggest that SMEs can successfully use “external research sub-units” in the form of industry networks, research organisations and technology providers to offset internal absorptive capacity limitations.

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