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Psychosocial Health at Work: A Turkish Case in Service Industry
Abstract
In today's 24/7 work life, mainly productivity demands and increasing work hours affect negatively employees' health and well-being. The negative qualities are called as psychosocial hazards they are defined as “new” and “increasing” risks of work environment. The job-demand-resources model explains the behavioral interactions at work environment that lead to psychosocial hazards and risks. This study aims to determine the demands of the working environment together with the degree of control given to the employees, the level of social support and how all these related to burnout. The subjects are 144 private security officers in a Turkish bank. Study confirmed the positive relation between job demands and burnout; on the otherhand the mediator role of control and supports are not validated.
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