Realizing the Value of EHR Systems Critical Success Factors

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Author(s): Elizabeth A. Regan (University of South Carolina, USA)and Jumee Wang (University of South Carolina, USA)
Copyright: 2018
Pages: 21
Source title: Health Economics and Healthcare Reform: Breakthroughs in Research and Practice
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-3168-5.ch004

Keywords: Business Science Reference / Government & Law / Healthcare Administration / Policy & Reform

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Abstract

Now that a majority of hospitals and primary care physicians have made the transition to electronic health record (EHR) systems, realizing value from this investment has become a major issue. The issue raises two key questions: Why do so many EHR implementations continue to fall short of achieving intended healthcare outcome goals? What differentiates those that succeed from those that fall short? This article builds on prior research using a systems framework to analyze the EHR implementation process. It focuses on ten common themes (CSFs) that appear to differentiate institutions which achieve positive healthcare outcomes from those that do not. Results are highly relevant for healthcare institutions now seeking to focus on realizing the value of their EHR systems.

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Realizing the Value of EHR Systems Critical Success Factors

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