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Safety and Security in Professional and Non-Professional E-Health and Their Impact on the Quality of Health Care

Safety and Security in Professional and Non-Professional E-Health and Their Impact on the Quality of Health Care
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Author(s): Suzana Parente (Portuguese Association for Quality in Health Care, Portugal) and Rui Loureiro (Portuguese Association for Quality in Health Care, Portugal)
Copyright: 2011
Pages: 7
Source title: E-Health Systems Quality and Reliability: Models and Standards
Source Author(s)/Editor(s): Anastasius Moumtzoglou (Hellenic Society for Quality & Safety in Healthcare and P. & A. Kyriakou Children's Hospital, Greece) and Anastasia N. Kastania (Athens University of Economics and Business, Greece)
DOI: 10.4018/978-1-61692-843-8.ch010

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Abstract

E-health involves professionals and non-professionals and raises safety and security issues that affect the quality of health care. Therefore, the chapter provides some basic ideas on e-health safety and security, focusing on the healthcare provider perspective. To clarify some of the controversies and some of the problems in the use of data, arising from the use of e-health without taking into consideration the safety and security issues, we present one novel unpublished case and six cases from the Food and Drug Administration (FDA), Multi-Media Consumer Information, (FDA) Patient Safety News. Topics highlight fraud, impersonation of health care professionals, misuse of data and information, and backups.

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