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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Sales and Operations Management in Contemporary Organizations

Sales and Operations Management in Contemporary Organizations
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Author(s): Salim Shaikh (JDA Software, USA)
Copyright: 2018
Pages: 22
Source title: Operations and Service Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-3909-4.ch045


View Sales and Operations Management in Contemporary Organizations on the publisher's website for pricing and purchasing information.


Based on in-depth dialogue with executives, analyzing technology research reports, and leading supply chain transformation programs, a growing evident trend was noticed that more and more companies are seeking to enhance their Sales and Operations Planning (S&OP) processes to higher levels of maturity. The question amongst supply chain executives has metamorphosed from “Why do we need to improve at this time” to “How do we do it?” This chapter attempts to alleviate those concerns by providing a practical and proven approach for change transformation across various levels of S&OP maturity, thereby enabling organizations to become more demand-driven, improve margins, increase market share, and become contemporary – Lean, Agile, and Social Sales and Operations Management (LASSOM).

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