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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Selection of the 3rd/4th Party Logistics Provider: A Multi-Criteria Approach

Selection of the 3rd/4th Party Logistics Provider: A Multi-Criteria Approach
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Author(s): Voulgarakis Nikolaos (Alexander Technological Educational Institute, Greece), Aidonis Dimitris (Alexander Technological Educational Institute, Greece), Achillas Charisios (International Hellenic University, Greece), Triantafillou Dimitrios (Alexander Technological Educational Institute, Greece)and Moussiopoulos Nicolas (Aristotle University of Thessaloniki, Greece)
Copyright: 2014
Pages: 17
Source title: Cross-Cultural Interaction: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-4979-8.ch013

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Abstract

Logistics’ role in today’s global and competitive markets is critical for enterprises’ viability, since it can provide the grounds for firms to become leaders of the markets by simultaneously achieving performance maximization and cost minimization. Towards improving competitiveness and achieving their targets enterprises mostly paid attention to production and generally developing their core business. In a way to also achieve high performances in their logistics workload, enterprises often outsource non-core business, such as transportation, warehousing, et cetera. In this light, outsourcing has become lately a very common practice. However, nowadays there are numerous competitive firms that offer such services and decision-making towards selection of the most effective one is usually challenging. Towards this direction, a multi-criteria analysis approach has been developed for the selection of the optimal outsourcing strategy involving a number of service logistics providers. The approach follows the path of an outranking multi-criteria method, namely ELECTRE III. The approach is illustrated through two case studies.

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