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Sensemaking Theory

Sensemaking Theory
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Copyright: 2018
Pages: 10
Source title: Motivationally Intelligent Leadership: Emerging Research and Opportunities
Source Author(s)/Editor(s): Michael A. Brown Sr. (Florida International University, USA)
DOI: 10.4018/978-1-5225-3746-5.ch004

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Abstract

The social activity of decoding messages by drawing upon a common language and managing the actions in which we engage is the focus of sensemaking theory (Brown, 2017). A social context of sharing ideas and influencing how others make sense of events is enhanced by creating trusting relationships. Leaders apply this theory through connected communications and structured reinforcement. Connected communications are face-to-face, routine discussions with your team members dealing with what they are doing, why they are doing it, and how they decided on their activity. On-demand training, real-time results, ongoing recognition, and reinforcement tied to specific actions form the basis of structured reinforcement. Success lies in determining whether a person's right-now actions are value-plus or value-minus. The social activity of decoding messages by drawing upon a common language and managing the actions in which we engage is the focus of sensemaking theory. A social context of sharing ideas and influencing how others make sense of events is enhanced by creating trusting relationships. Leaders apply this theory through connected communications and structured reinforcement. Connected communications are face-to-face, routine discussions with your team members dealing with what they are doing, why they are doing it, and how they decided on their activity. On-demand training, real-time results, ongoing recognition, and reinforcement tied to specific actions form the basis of structured reinforcement. Success lies in determining whether a person's right-now actions are value-plus or value-minus.

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