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Steps towards Interoperability in Healthcare Environment

Steps towards Interoperability in Healthcare Environment
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Author(s): Hugo Peixoto (Centro Hospitalar do Tâmega e Sousa E.P.E., Portugal), Andréa Domingues (University of Minho, Portugal)and Bruno Fernandes (University of Minho, Portugal)
Copyright: 2016
Pages: 23
Source title: Applying Business Intelligence to Clinical and Healthcare Organizations
Source Author(s)/Editor(s): José Machado (University of Minho, Portugal)and António Abelha (University of Minho, Portugal)
DOI: 10.4018/978-1-4666-9882-6.ch001

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Abstract

Information should be accessible everywhere and at any time to help with clinical decision and be available for clinical studies through data computationally interpretable. This work is based on a set of studies performed at Centro Hospitalar do Tâmega e Sousa. An Electronic Semantic Health Record was formalized and implemented which was delivered through a platform named Agency for the Integration, Diffusion and Archive, which is supported by intelligent agents. Furthermore, to strengthen the relation between the patient and the hospital, an appointment alert system was developed, which allowed the reduction of non-programmed misses and a decrease of costs. Finally to promote user's confidence on Information Systems, an open-source tool was developed that enables the scheduling of preventive actions. These tools allowed continuous improvement of systems and are currently well accepted inside the healthcare unit, proving in real clinical situation the effectiveness and usability of the model.

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