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Study of Relation between CSR and Employee Engagement in Hotel Industry

Study of Relation between CSR and Employee Engagement in Hotel Industry
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Author(s): Jagdeep Singh (Institute of Management Studies Bhaddal, India)
Copyright: 2016
Pages: 6
Source title: Corporate Social Responsibility in the Hospitality and Tourism Industry
Source Author(s)/Editor(s): Lipika Kaur Guliani (Panjab University, India)and Syed Ahmad Rizwan (Tourism Recreation Research, CTRD, India)
DOI: 10.4018/978-1-4666-9902-1.ch005

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Abstract

Research evidence has shown that there can be no magic formula or set of ‘off the shelf' prescriptions that can be applied in securing employee commitment and involvement towards the organizational goals. Still organizations are trying one or another formula and investing to create a culture of harmony, wellbeing and a productive environment. It has been proved that psychological wellbeing of employees is directly proportional to positive work culture and growth. Positive Psychology focus on wellbeing, satisfaction, hope, optimism, flow and happiness. Its focus is building positive qualities in life and work rather than repairing negative aspects. One of these attributes is Employee Engagement. CSR is an emerging field which has garnered increased attention in recent years; a development which displays a changing mindset about the role and responsibilities of the businessmen and employees toward the society. This paper discusses and proposes a model that positive perception of employees about the CSR initiatives enhances the engagement level of employees.

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