Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

IT Supporting Strategy Formulation

IT Supporting Strategy Formulation
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Author(s): Jan Achterbergh (Radboud University of Nijmegen, The Netherlands)
Copyright: 2009
Pages: 7
Source title: Encyclopedia of Information Science and Technology, Second Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-60566-026-4.ch364


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This overview approaches information and communication technology (ICT) for competitive intelligence from the perspective of strategy formulation. It provides an ICT architecture for supporting the knowledge processes producing relevant knowledge for strategy formulation. To determine what this architecture looks like, we first examine the process of strategy formulation and determine the knowledge required in the process of strategy formulation. To this purpose, we use Beer’s viable system model (VSM). Second, we model the knowledge processes in which the intelligence relevant for the process of strategy formulation is produced and processed. Given these two elements, we describe an ICT architecture supporting the knowledge processes producing the knowledge needed for the strategic process.

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