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A Systems Theory Approach to Electronic Voting Complexity
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Author(s): Dimitrios Zissis (University of the Aegean, Syros, Greece), Dimitrios Lekkas (University of the Aegean, Syros, Greece)and Argyris Arnellos (University of the Aegean, Syros, Greece)
Copyright: 2012
Pages: 24
Source title:
Digital Democracy: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-1740-7.ch075
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Abstract
Information and Communication Technologies are being evaluated as an efficient and effective way to modernize the electoral process. These initiatives have initially been met with skepticism, as a number of affecting fields operate in concert, to structure what is perceived as the dimensions of electronic voting. This chapter adds to the existing body of knowledge on e-voting, while attempting to exorcise complexity and reevaluate under a perspicacious vision, the conflictual issues, by adopting a methodology with the ability to tackle highly unstructured problem settings. For this, systems theory is employed to provide a framework for perceiving and analyzing highly complex systems in an interdisciplinary method, as well as for designing within and for them. In this context, electronic voting is identified as a ’soft’ ill-structured human activity system, and soft systems thinking is applied to bring about improvement by resolving complex issues and providing a clearer perspective of related interdependencies.
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