Teaching Operations Management with Enterprise Software

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Author(s): R. Lawrence LaForge (Clemson University, USA)
Copyright: 2009
Pages: 15
Source title: Software Applications: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Pierre F. Tiako (Langston University, USA)
DOI: 10.4018/978-1-60566-060-8.ch106

Keywords: Computer Science & IT / Information Science Reference / Systems & Software Design / Systems and Software Engineering

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Abstract

Enterprise systems technology is used to enhance the teaching of operations management through development and operation of a virtual manufacturing enterprise. An ongoing, real-time simulation is conducted in which operations management issues in the fictitious factory must be addressed on a daily basis. The virtual manufacturing enterprise is integrated into an operations management course to facilitate understanding of the dynamic and interrelated nature of operations planning and control in a complex manufacturing environment. Enterprise software supports the primary learning objective of understanding how operations management decisions affect customer service, capacity, inventory, and costs.

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