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The Challenges of Managing the Private Institutions of Social Solidarity: Experiences from Portugal

The Challenges of Managing the Private Institutions of Social Solidarity: Experiences from Portugal
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Author(s): Teresa Dieguez (Polytechnic Institute of Cavado and Ave, Portugal & Polytechnic Institute of Porto, Portugal), Oscarina Conceição (Polytechnic Institute of Cavado and Ave, Portugal & Instituto Universitario de Lisboa, DINÂMIA'CET-IUL, Portugal)and Ângela Fernandes (Polytechnic Institute of Cavado and Ave, Portugal)
Copyright: 2017
Pages: 32
Source title: Handbook of Research on Managerial Solutions in Non-Profit Organizations
Source Author(s)/Editor(s): Vojko Potocan (University of Maribor, Slovenia), Mustafa C. Ünğan (Sakarya University, Turkey)and Zlatko Nedelko (University of Maribor, Slovenia)
DOI: 10.4018/978-1-5225-0731-4.ch002

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Abstract

The Private Institutions of Social Solidarity (IPSS) are constituted as not-for-profit with the purpose of giving organized expression to the moral duty of solidarity and justice among individuals by private initiative. IPSS helps children, young people and families support social and community integration, assist the elderly and disabled, promote and safeguard health, education and vocational training and resolve housing problems. This study focused on the answers offered to the elderly people, specifically through the service provided on the Social Centers. We tried to analyze existing practices, identify good practices and understand their frequency, while understanding the open-mindedness level to change and innovation. As research methodology we conducted surveys among users and technicians. The study concluded that communication is always present between the different institutions even if in different levels. Networking and good practices customized accordingly to the users keep them satisfied and more active in their daily life.

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