Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Importance of Perception and Appreciation of the Information Management for Effective Logistics and Supply Chain in Transport Sector

The Importance of Perception and Appreciation of the Information Management for Effective Logistics and Supply Chain in Transport Sector
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Author(s): Pedro Fernandes da Anunciação (Instituto Politécnico de Setúbal, Portugal), Mário Lobo (Instituto Politécnico de Setúbal, Portugal), Oscar Pereira (Instituto Politécnico de Setúbal, Portugal) and Gracieth Mateus (Instituto Politécnico de Setúbal, Portugal)
Copyright: 2017
Pages: 16
Source title: Handbook of Research on Information Management for Effective Logistics and Supply Chains
Source Author(s)/Editor(s): George Leal Jamil (InescTec, Portugal), António Lucas Soares (University of Porto, Portugal) and Cláudio Roberto Magalhães Pessoa (FUMEC University, Brazil)
DOI: 10.4018/978-1-5225-0973-8.ch024



The information assumes in the transport industry a central role in supporting the economic activities. Firms today are faced with very low commercial margins due to the instability of fuel prices and increased competition. In this economic operating scenario, only proper information management provides a real knowledge of the activities efficiency and allows the maintenance of the competitive advantage of economic organizations. Data flow diagrams are valuable tools for the identification and articulation of the organizational processes and the different information needs. In this sense, for their simplicity data flow diagrams are important management tools that can be used by managers to identify and optimize the developed processes and activities. This study sought to highlight, through the use of diagrams of data streams, the importance of this analysis in the study of how the company fits its activities and how should face frame through a perspective based on information. The schematic representation of these two analytical perspectives, the first based on an internal perspective and the other base on an outside perspective, shows the significant difference from the potential results to management.

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