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The Influence of Technology on the Strategic Planning Process

The Influence of Technology on the Strategic Planning Process
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Author(s): Martin K. Mayer (The University of North Carolina at Pembroke, USA)and Michael L. Martin (Town of Cary (NC) Fire Department, USA)
Copyright: 2021
Pages: 14
Source title: Encyclopedia of Organizational Knowledge, Administration, and Technology
Source Author(s)/Editor(s): Mehdi Khosrow-Pour D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-7998-3473-1.ch057

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Abstract

The concept of strategic planning came to prominence in the 1980s under the banner of New Public Management; since, several of the private sector components of strategic planning have been applied and interpreted within the public sector. The rise of the internet in the mid-1990s changed everything; government as a traditional hierarchical entity had devolved into a series of interconnected networks. At the core, strategic planning is a collaborative approach to organizational planning consisting of concepts and tools that align the present state of an organization with the future's goals and objectives; yet the growth of technology has greatly altered the process. This entry explores the development of public-sector strategic planning, specifically the impact of technology and how strategic planning has grown throughout the digital era; along with potential opportunities and challenges moving forward as technology and organizational dynamics continue to evolve.

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