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The Role of DPPs in Promoting Local Government-Citizen Collaboration and Participation: The Case of “Baladiaty”

The Role of DPPs in Promoting Local Government-Citizen Collaboration and Participation: The Case of “Baladiaty”
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Author(s): Khaled Tamzini (LaREMFiQ Laboratory, IHEC of Sousse, University of Sousse, Tunisia), Ynes Hafi (ARSELA, Tunisia), Achref Ben Ouannes (ARSELA, Tunisia)and Roula Borhani (OMEDRH, Tunis, Tunisia)
Copyright: 2021
Pages: 19
Source title: Encyclopedia of Information Science and Technology, Fifth Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-7998-3479-3.ch108



The aim of this chapter is to present the implementation of a pilot digital participatory platform (DPP) called “Baladiaty” in order to foster local government-citizens collaboration and participation in Tunisia. “Baladiaty” means in the Arabic language “My municipality”. “Baladiaty” is a DPP designed, developed, and commercialized by ARSELA in 2019, a Tunisian start-up located in the governorate of Sousse. This paper contains two main parts. The first is considered a theoretical part. The authors will focus on the two main terms and concepts of this research, namely: digital democracy and DPP. This first part will focus on the definition of the digital participatory platform (DPP), and its role in promoting participatory democracy, citizen engagement and their ubiquitous engagement throughout the open government concept. The second part would be considered as a case study presenting a recently designed pilot DPP “Baladiaty” in Tunisia. This paper could be considered theoretical by focusing on the presentation of a pilot DPP in Tunisia, a nascent democracy.

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