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The Saga of Middle East Airlines (MEA) in War and in Peace: A Case Study – A Success Story, in Spite of All Odds

The Saga of Middle East Airlines (MEA) in War and in Peace: A Case Study – A Success Story, in Spite of All Odds
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Author(s): Abdo B. Bardawil (Middle East Airlines, Lebanon)and Philippe W. Zgheib (Middle East University, Lebanon)
Copyright: 2019
Pages: 28
Source title: Impacts of Political Instability on Economics in the MENA Region
Source Author(s)/Editor(s): Philippe W. Zgheib (Lebanese American University, Lebanon)
DOI: 10.4018/978-1-5225-8247-2.ch009

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Abstract

The pragmatic attitude of MEA management in meeting the crises that plagued its existence was only matched by a dogmatic determination that its planes must, under all circumstances, keep the immortal Cedar of Lebanon, which adorns its wings, continually and proudly roaming the skies. The fact that MEA has now recovered, survived, and prospered crowns its management decisions as best business practices. These practices include adaptability and change through organization transformation mode, using change interventions in its vision, structure, culture, skills, and procedures in many of its departments, such as the human resources, employee benefits, the recruitment and training departments affecting all of its employees. Events in open-system organizations such as MEA exist at equilibrium in a field of conflicting forces. Changes in the environment will consequently put pressure on such organizations causing a shift in the state of equilibrium.

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