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The Stress Profile: The Influence of Personal Characteristics on Response to Occupational Trauma
Abstract
The purpose of this chapter is to provide an overview of the interrelationship between personal characteristics, such as resilience, emotional intelligence, and optimism, and the ability to cope with occupational stress and organizational trauma. Although the availability of stress management resources can offer some pre-emptive measures to reduce the mental, physical, and organizational impact of trauma, this is but part of the prevention equation. The role of the individual, and the person's character in particular, is of paramount importance, as it can also offset and even deter the impact of trauma, and the effects of stress in general. Even in situations where individuals are exposed to the same type of stressor and same degree of pressure, the ability to cope can vary a great deal from person to person. The proposal of the authors is that the nurturing of specific personality traits, attitudes, and behaviors can prove beneficial both on an individual and organizational level.
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