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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Theoretical Frameworks and Models Supporting the Practice of Leveraging Workforce Diversity

Theoretical Frameworks and Models Supporting the Practice of Leveraging Workforce Diversity
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Author(s): Aileen G. Zaballero (Pennsylvania State University, USA)and Yeonsoo Kim (University of Nevada Las Vegas, USA)
Copyright: 2014
Pages: 18
Source title: Cross-Cultural Interaction: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-4979-8.ch017

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Abstract

This chapter will include a brief description of the history of diversity; advantages of being culturally competent; paradigms/perspectives of diversity management; and a summary of the business case for diversity. In addition, theories and models of organization development and change management are further explained as a way to understand the organizational context surrounding diversity interventions.

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