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The Theory of Constraints: A Management Philosophy
Abstract
In the late 1970s, a new approach to the management of operations was developed by Goldratt. Now known as the theory of constraints (TOC), it provides a coherent management theory for running an organisation. It has two major components: a philosophy which underpins the working principle of on-going improvement and a generic approach for investigating, analyzing, and creating solutions to problems, called the “thinking process” (TP). Several books, numerous articles, and a few journal special issues have been published on TOC. This chapter provides a comprehensive review of TOC concepts, philosophy, and working principles.
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