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Travel by People With Physical Disabilities: Constraints and Influences in the Decision-Making Process

Travel by People With Physical Disabilities: Constraints and Influences in the Decision-Making Process
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Author(s): Eugénia Lima Devile (Polytechnic Institute of Coimbra, Portugal)and Andreia Antunes Moura (Polytecnic Institute of Coimbra, Portugal)
Copyright: 2021
Pages: 19
Source title: ICT Tools and Applications for Accessible Tourism
Source Author(s)/Editor(s): Celeste Eusébio (University of Aveiro, Portugal), Leonor Teixeira (University of Aveiro, Portugal)and Maria João Carneiro (University of Aveiro, Portugal)
DOI: 10.4018/978-1-7998-6428-8.ch003

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Abstract

It is acknowledged that access to tourism by persons with disabilities continues to be shaped by a variety of constraints that are not being clearly or consistently addressed by those in charge of tourism planning and management. Based on these assumptions, this chapter is focused on the identification of structural constraints and negotiation strategies that influence the decision and participation to travel for people with physical disabilities. To achieve these objectives, the chapter used a qualitative methodology, with the analysis and discussion of the information collected through in-depth interviews. Results may ultimately contribute to deepen the knowledge about the factors that influence people with disabilities travel choices, allowing to identify specific recommendations for improving the tourist supply chain and, consequently, for the overall tourist experience quality.

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