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Ultimate Performance in a Highly Functioning Team
Abstract
This essay explores ultimate team performance as experienced by veteran airline pilots working together with a common purpose. The research ellicited the subjective experiences of five individual team members, employing a structured interview method to gather data for phenomenological analysis. Results offer a better understanding of what makes a high-performing team, the team experience itself, the context, and the meaning of ultimate team performance as lived experience. The research offers subjective descriptions of social interaction between self and other in a virtual/nonvirtual team context, offering a window into the collaborative experience; the self-other relationship; how individuals navigate their lifeworld within a team setting; and the applicability of the pilots’ experience processes across other organizational domains.
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