Use of Decision Support Systems in Small Businesses

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Author(s): Yangqing Duan (University of Luton, UK), Russell Kinman (University of Luton, UK)and Mark Xu (University of Portsmouth, UK)
Copyright: 2002
Pages: 16
Source title: Managing Information Technology in Small Business: Challenges and Solutions
Source Author(s)/Editor(s): Stephen Burgess (Victoria University, Australia)
DOI: 10.4018/978-1-930708-35-8.ch008

Keywords: Business & Management / Business Information Systems / Business Science Reference / Small & Medium Enterprises

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Abstract

The research outlined in this chapter is concerned with current practice in relation to decision support systems (DSSs) in small businesses. The purpose of this research (based on a survey approach) was to identify managers’ needs for computer-based support, and to explore if and how computer-based DSS could be better developed and utilized to meet these needs. Factors that hamper the utilization of DSS in small firms are also discussed.

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