Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

User Involvement in E-Government Development Projects

User Involvement in E-Government Development Projects
View Sample PDF
Author(s): Asbjørn Folstad (SINTEF Research Institute, Norway), John Krogstie (SINTEF Research Institute, Norway), Lars Risan (University of Oslo, Norway)and Ingunn Moser (University of Oslo, Norway)
Copyright: 2008
Pages: 17
Source title: Electronic Government: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Ari-Veikko Anttiroiko (University of Tampere, Finland)
DOI: 10.4018/978-1-59904-947-2.ch061


View User Involvement in E-Government Development Projects on the publisher's website for pricing and purchasing information.


User involvement in E-Government projects is presented and discussed. Different methods and practices are analyzed in relation to a differentiation between traditional government participatory practices and Human-Computer Interaction (HCI). Some of the user involvement practices are exemplified through two Norwegian case studies: (1) An electronic patient journal for hospital based health care and (2) an electronic post journal, where the Norwegian public (via the Norwegian press) is provided insight in public sector correspondence. User involvement methods and practices are in particular discussed with regard to the challenges of the wide range of users and stakeholders, legal limitations, and evolving goal hierarchies of E-Government projects. Future trends and research opportunities within the field of user involvement in E-Government development are identified.

Related Content

Serpil Kır Elitaş. © 2023. 11 pages.
Sami Kiraz. © 2023. 14 pages.
Kadir Bendaş. © 2023. 10 pages.
Fatih Değirmenci. © 2023. 15 pages.
Elifnur Terzioğlu. © 2023. 14 pages.
Türker Elitaş. © 2023. 16 pages.
Sudeep Uprety. © 2023. 14 pages.
Body Bottom