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Warranty Cost Analysis within Sustainable Supply Chain

Warranty Cost Analysis within Sustainable Supply Chain
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Author(s): Ammar Y. Alqahtani (King Abdulaziz University, Saudi Arabia)and Surendra M. Gupta (Northeastern University, USA)
Copyright: 2017
Pages: 25
Source title: Ethics and Sustainability in Global Supply Chain Management
Source Author(s)/Editor(s): Ulas Akkucuk (Bogazici University, Turkey)
DOI: 10.4018/978-1-5225-2036-8.ch001

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Abstract

The primary contribution offered by this book chapter is that it presents a quantitative assessment of the effect of offering warranties on remanufactured items from a manufacturer's perspective in that it proposes an appealing price in the eyes of the buyer as well. While there are developmental studies on warranty policies for brand new products and a few on secondhand products, there exist limited studies that evaluate the potential benefits of warranties on remanufactured products in a quantitative and comprehensive manner. In these studies, the profit improvements achieved by the offering of warranties for different policies determine the range of how much money can be invested in a warranty while still keeping it profitable overall. This paper considers how to predict the effect of offering non-renewable one-dimensional warranty policies to disassembled components and sensor embedded remanufactured products and how to assess the impact of sensor embedded products on warranty cost.

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